Terms of service

Terms of Service

Welcome to our store. By accessing our website and placing an order, you agree to comply with the following terms and conditions.

📌 General Conditions

• We reserve the right to refuse service to anyone at any time.

• By using our website, you agree not to use our products for any illegal or unauthorized purpose.

🛍️ Products & Pricing

• All products are subject to availability.

• We reserve the right to change prices or discontinue products at any time without notice.

• We make every effort to display product details accurately, but slight variations may occur.

📦 Orders & Confirmation

• After placing an order, you will receive a confirmation call or message.

• Orders not confirmed may be cancelled.

• We reserve the right to cancel any order due to suspicious or incomplete information.

🚚 Shipping & Delivery

• Delivery time is typically 3–5 working days.

• Delays may occur due to unforeseen circumstances.

• Customers must provide accurate shipping details.

💰 Cash on Delivery (COD)

• We offer Cash on Delivery for customer convenience.

• Payment must be made in full at the time of delivery.

❌ Order Cancellation

• Orders can be cancelled before shipment by contacting our support team.

• Once shipped, cancellation may not be possible.

🔁 Returns & Exchanges

• Returns and exchanges are subject to our Return Policy.

• Products must be unused and in original condition.

⚠️ Limitation of Liability

• We are not responsible for any damages resulting from the use or misuse of our products.

• We are not liable for delays caused by courier services.

🔒 Privacy

• Your personal information is handled according to our Privacy Policy.

⚖️ Changes to Terms

• We reserve the right to update or modify these terms at any time.

• Continued use of the website means you accept these changes.

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Contact Information

Questions about the Terms of Service should be sent to us at:

Sterling Sourcing
Customer Support Team
Email: sterlingsourcing22@gmail.com